Field Service USA 2015 (past event)

April 20 - 23, 2015

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Jack Hager, Vice President Operations at Pendum, LLC
Pendum, LLC Logo

Jack Hager


Vice President Operations
Pendum, LLC

Check out the incredible speaker line-up to see who will be joining Jack.

Download The Latest Agenda

Service Model Innovation

Sunday, September 4th, 2016


15:40 Enhancing The Customer Lifecycle By Commercializing Service Operations

A successful service business has to encompass more than just repair and maintenance. In this session, Jack Hager will discuss keys to marketing a successful service operation including:
• Recognizing that aftersales support is broader than just services
• Commercializing product upgrades and other upgrades and incorporating these into your service agreement
• Stressing the competitiveness and differentiation of your product