Field Service USA 2015 (past event)

April 20 - 23, 2015

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Billy Wang, Vice President Service Operations at Schneider Electric
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Billy Wang


Vice President Service Operations
Schneider Electric
Billy is Vice President US Service Operations for Schneider Electric and formerly worked for Coca-Cola and FedEx.  He is a graduate of California State University.

Check out the incredible speaker line-up to see who will be joining Billy.

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Understanding The Human Side Of Field Service

Tuesday, October 4th, 2016

09:00 Creating A Signature Service Experience: Enabling Technicians To Do More Onsite

A positive service culture generates engaged employees and satisfied customers. Schneider Electric strives to create an onsite experience that allows its field techs to spend more time with customers in an effort to do more than just fix the problem. In this session, Billy Wang discusses how Schneider Electric is able to do this, including: