Bonnie Swaney

Bonnie currently leads the America’s Service and Support organization for HP’s Inkjet Web Press business. She is responsible for P&L forecasting, budgeting, strategic planning, development & implementation of revenue growth programs, vendor management, and delivery of all installation, training, and field support services in North America, Central America, and South America. An accomplished leader, with 15+ years of success, Bonnie has a history of focusing on the customer experience that has yielded high customer satisfaction, loyalty, and sales. She is an innovator of services that improves customer experience while enhancing business efficiencies. An example of this is HP’s new Visual Remote Guidance service, which is a combination of HP’s collaboration studio MyRoom and Google Glass. Bonnie and her team were instrumental in the functional testing, service development, and deployment of this exciting new service that is set to change the way we work together remotely. Her passions include building strong teams and scalable infrastructure in startup environments. Thriving in the tornado of new business launches, she excels at reining in chaos, by creating and leveraging repeatable processes, developing strategic alliances, and attracting the talent required to build and sustain growth and profitability. She is a member of the leadership team for the HP Corvallis Women’s Network, and is the Chairperson for the Social and Community Outreach sub-committee. Bonnie holds a Master of Arts degree in Organizational Management. She is based in Corvallis, Oregon.