Field Service USA 2015 (past event)

April 20 - 23, 2015

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FedEx Logo

Gopal Narasimhan


Marketing Manager Global Supply Chain Services
FedEx

Check out the incredible speaker line-up to see who will be joining Gopal.

Download The Latest Agenda

Service Model Innovation

Sunday, September 4th, 2016


11:25 Panel Discussion: A Cross-Functional Perspective On Effective Service Offerings

Effective service offerings can increase synergy with customers and improve your value proposition. How can Service create offerings that drive revenue and create engaged customers? Our panel of experts will debate this as they highlight the importance of:

• Gathering input from different areas of the organization including sales, marketing, new product development, IT
• Shedding the traditional mindset and starting with “what does that mean from go-to-market standpoint?”
• Continuously refreshing the product to improve synergy with client