Field Service USA 2015 (past event)

April 20 - 23, 2015

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Herbert Padinger


Vice President Customer Support
Siemens Mobility

Check out the incredible speaker line-up to see who will be joining Herbert.

Download The Latest Agenda

Service Model Innovation

Sunday, September 4th, 2016


09:45 How To Define New Business Models To Generate Additional Revenue Based On New Data-Based Services

With the emerging field of Internet of Things, Industry 4.0 and Data Analytics, it is essential to define new business models to generate additional revenue and customer satisfaction. For Johannes Emmelheinz, the keys to defining these new business models are:
• Focusing on delivering service to your installed base
• Finding opportunities for additional services
• Combating threats from new players like big IT companies and startups