James Mylett

Senior Vice President Service
Comfort Systems USA

James Mylett is the Sr. Vice President for Service at Comfort Systems USA, a leading provider of commercial and industrial heating, ventilation and air conditioning (HVAC) and building automation services. With more than 85 locations nationwide, Comfort Systems delivers high quality engineering, design, installation, energy assessment, and repair and maintenance services across the US and in a wide range of customer sectors.

James holds an MBA and has over 30 years of experience in the HVAC service industry. He has led functions and managed businesses across the Americas and is a recognized champion for employee engagement and personal development.

When not working or spending time with his family, James is active in community service, plays competitive soccer, and enjoys time on his Harley Davidson motorcycle.

Check out the incredible speaker line-up to see who will be joining James.

Download The Latest Agenda

Understanding The Human Side Of Field Service

Tuesday, October 4th, 2016

14:30 Ensuring A Culture Of Safety

Reducing accidents and creating an overall atmosphere of safety is vital for service organizations, particularly those that have fleets on the road. James Mylett oversees hundreds of technicians and has focused heavily on safety including:

• Educating technicians on proper driver safety procedures
• Tracking accidents and issues and implementing action plans to ensure they are not repeated
• Providing onsite technicians with all necessary tools and equipment to ensure complete safety