Mac Lewis

CEO
FieldSolutions

Mr. Lewis has been CEO of FieldSolutions since it was founded, during which time the Company has maintained its focus on technology, processes and services, consistently achieving quality outcomes for field services of technology equipment. Mr. Lewis’ prior business career includes over 35 years of executive management experience in technology based products and services companies. He has been CEO of several successful early stage technology companies, one of which became a publicly traded NASDAQ listed Company. Prior to his involvement with these start-up companies, he was with IBM for 14 years in management, sales, systems engineering and product management. Mr. Lewis is also the founder and a partner of Minnesota based Sherpa Partners, a technology investment firm. He currently serves as a Board Member of several early stage private companies as well as several non-profit organizations. Mr. Lewis is a graduate of Princeton University.

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Understanding The Human Side Of Field Service

Tuesday, October 4th, 2016

14:50 How Labor as a Service Builds Field Service Capabilities

The complexities of managing distributed labor for maintenance, repair, deployments, and related technology support requirements have evolved significantly in the last 5 years. For field service in particular, technology is now dispersed across a wider variety of locations, with customers demanding on-time performance, skills, training, as well as certifications to meet securities and service protocols. Labor as a Service is a new, innovative solution, providing “one-stop” access to a field service workforce through a ground-breaking platform supported by proven processes to address all of today’s requirements – and much more. Learn how industry leaders have seamlessly incorporated Labor as a Service into their service supply chain to yield significant and important service quality and growth, as well as cost savings, to their service operations.