Mark Moran

Mark Moran leads the global support organization for Intrado’s 911 Call Handling solution.  Mark’s primary responsibility is to ensure that each deployed Intrado system is ready to take 911 calls 24x7x365.  Previous to Intrado, Mark lead a variety of service teams at companies such as Jawbone, Avaya and Dell. Mark has dramatically improved performance and efficiency in each role, leveraging his leadership and extensive problem solving skills.  Mark holds a B.S. in Mechanical Engineering from Virginia Tech and a M.B.A. in Operations & Logistics from the University of Tennessee.