Richard Solorzano

As Director of Customer Service, Richard's responsibilities include: Managing all equipment service activities for North and South America. Managing strategic planning and tactical resourcing of over 1600 customers. Responsible for headcount, budgeting, contract sales and world class customer service. Managing execution of all contract negotiations for equipment maintenance and repair. Using proactive marketing and analysis approaches to grow this segment revenue by 10% in 2009 and an additional 15-20% per year from 2010-2013. Responsible for the acquisition of multi-million dollar, long term service agreements with key accounts in the radiation oncology industry.