Field Service USA 2015 (past event)

April 20 - 23, 2015

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Stephen Timms, President Americas at Clicksoftware
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Stephen Timms


President Americas
Clicksoftware

Check out the incredible speaker line-up to see who will be joining Stephen.

Download The Latest Agenda

Service Model Innovation

Sunday, September 4th, 2016


09:20 Master Your Moment Of Customer Engagement

The future of the world’s biggest companies and brands come down to the world’s smallest moments. By mastering every moment with customers, your brand will go viral for praise, not punishment. These moments are driven by many supporting moments before, in, and after that moment. During this session learn how field organizations of all sizes can have the ability to brilliantly organize themselves, work in harmony with incredible productivity, and solve complex challenges through intelligent decision-making. Before the moment, during the moment, and after the moment.