Field Service USA 2015 (past event)

April 20 - 23, 2015

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Chris Westlake, Vice President Service at Gerber Scientific
Gerber Scientific Logo

Chris Westlake


Vice President Service
Gerber Scientific

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda

Performance Workshop Day

Thursday, August 4th, 2016


Understanding The Human Side Of Field Service

Tuesday, October 4th, 2016


11:25 Panel Discussion: Beyond Giving Back: Exploring The Benefits Of Community Engagement

Companies that give back to their communities receive good PR, but there’s another, perhaps even more important reason, to be philanthropic. Studies have shown that employees who participate in nonprofit and community-based activities on behalf of their employer are more engaged and more loyal. In this interactive discussion, our experts from Cisco, Gerber Scientific and Roche will show the benefits of giving back, such as:

• Increasing employee satisfaction by providing time off to be used for community-based projects
• Fostering team-building skills among a remote workforce
• Highlighting your company’s status in the local community which may assist with recruitment efforts

16:35 Panel Discussion: Best Practices In Hiring New Service Talent

Aging workforces have been a major challenge for service organizations for years, but few companies have mastered the art of hiring new technicians. Our panel of experts have tips for finding the best and brightest including:

• Determining the best places to look for experienced technicians – military, trade schools, competition
• Creating partnerships with local trade schools and universities to increase awareness of your brand
• Analyzing current employees and determining which traits and skills create successful technicians